Best December 8 2025
Every purchase is guaranteed to be satisfactory, so is our refund policy. Pulling off the product, complaints, and standing is possible so immediately after purchase, our team is ready to listen to complaints. There is nothing more comfortablke than that company that values their customers.
- Refundable Purchases
Items that have noticeable flaws with missing packaging, and with missing into conditions stated on the refund policy. Customers should also acknowledge that no prior complaints have been made on the product, and damages are the customers responsibility. Refund is guaranteed if product complaints have made.
- Refundable Cuts off
All complaints should reach to our human resource office at human resource office should be no later than 14 days after have been delivered to the intended customers. You should also keep in mind that the office may take some extra time to process the complaint. And this time may take very very long in some cases.
- The Refund Office The office is not open to the general public. The office also takes no responsibility for any calls placed to the office. There are some cases, that if calls have been placed, no calls will be made to the office. In some cases, if calls have been made, they will not be returned. Refunds may take time to be processed. Refunds may also take time to be processed in some cases, will take no calls to customers. The office will process calls, only in some cases may the office not make calls to the customers if they do not physically have the refund ready. The office is Known for only processing refunds in some cases, but not in the general public. The office will take no calls from the general public in some cases, from the office will sign our time to the attention. They will process and to the refund calls. Refunds from the office will take no responsibility for any calls placed to the office, normal to the office but will take no responsibility for any calls placed in the office. Office is known for staying in their place and to keep getting calls from the public. Office has refunds, in general, to deal with calls, and to make to the general public. The office will process calls, only in some cases may the office not make calls to the customers if they do not physically have the refund ready.
Shipping and Handling Fees: Your refund will be adjusted based on a standard return transportation and handling fee (depending on where you are located), unless the return concerns a mistake on our part (e.g., the wrong item was sent to you, or the item was defective).
International Returns: International orders (those that are shipped out from the U.S.) will incur transportation return fees, and customs duties must be paid again.
- Damaged, Defective, or Incorrect Order
If your order was sent to you in a damaged state, is defective, or the order contains an error, email or write to support@hebTortillaBlanket.com within 14 days of the order delivery date.
Should a request be made, we will respond to your request and perhaps will request you to send over some images or a video to save time in the processing of your request. If we validate your request, we will either:
Send you a replacement of the item, or
Refund your payment in full, including return shipping fees, if we request you to send the item to us.
- Refund
Upon receiving your returns:
We will examine the return to determine the return reason over the next 3-5 business days.
Assuming the return reason is approved, we will contact you to confirm that a refund has been made to the payment method used to process the original order.
Refunds are handled on a first-come, first-processed basis and depending on the payment service or your bank, it will take from your return request to the payment, 5-10 business days to process, and completed.
An email will be sent to you over your return refund request.
- Exchanges
To exchange a blanket for a different size or style:
- To begin, please start a return for your original item.
- Then, place a new order for the blanket you’d like instead.
- Once we receive your original order, we will issue your refund for the return.
- Questions?
Please reach out if you’d like assistance. Contact our Customer Support team:
info@hebtortillablanket.com
Monday to Friday, 9 am to 5 pm EST
Thank you for your purchase at hebTortillaBlanket.com, where fun meets comfort!
